myKaarma Outage History

myKaarma is up right now

myKaarma had 57 outages in the last 2 years totaling 61h 8m of downtime — averaging 2.3 incidents per month.

There were 57 myKaarma outages since August 14, 2025 totaling 61h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://isitup.mykaarma.com

Major September 23, 2025

Messaging & Notification Delays Impacting myKaarma

Detected by Pingoru
Sep 23, 2025, 03:44 PM UTC
Resolved
Sep 23, 2025, 07:39 PM UTC
Duration
3h 55m
Affected: Text Messaging
Timeline · 2 updates
  1. investigating Sep 23, 2025, 03:44 PM UTC

    Between 7:10 AM and 7:25 AM PT, some users experienced delays with messaging and notifications. The system is now stable, and we’re actively monitoring to ensure everything continues to run smoothly. Thank you for your patience while we keep an eye on it. We’ll provide an update by 3:00 PM PT.

  2. resolved Sep 23, 2025, 07:39 PM UTC

    All systems are operational.

Read the full incident report →

Major September 17, 2025

Messaging & Notification Delays Impacting myKaarma

Detected by Pingoru
Sep 17, 2025, 05:22 PM UTC
Resolved
Sep 17, 2025, 07:18 PM UTC
Duration
1h 55m
Affected: Text Messaging
Timeline · 3 updates
  1. investigating Sep 17, 2025, 05:22 PM UTC

    We’re seeing delays in internal and customer messaging. We're continuing to monitor delays affecting notifications and customer messaging. The root cause is still unknown, and we're actively working to better understand the scope of impact. Thank you for your patience—we’ll share another update within 30 minutes.

  2. identified Sep 17, 2025, 06:54 PM UTC

    We've identified the issue causing delays with notifications and customer messaging and are actively working on a fix. We appreciate your continued patience and will provide another update within 30 minutes.

  3. resolved Sep 17, 2025, 07:18 PM UTC

    The issue causing delays with notifications and customer messaging has been resolved, and all services are now fully operational. Our team released a fix and will continue to monitor closely to ensure everything remains stable. We’re sorry for the inconvenience and truly appreciate your patience and understanding.

Read the full incident report →

Major September 10, 2025

Intermittent issues with the myKaarma Application

Detected by Pingoru
Sep 10, 2025, 08:32 PM UTC
Resolved
Sep 10, 2025, 09:11 PM UTC
Duration
39m
Affected: myKaarma Desktop App
Timeline · 2 updates
  1. investigating Sep 10, 2025, 08:32 PM UTC

    myKaarma users, we are currently experiencing application slowness and unresponsiveness. Our engineering team is working to fix the issue as soon as possible. We will update once it is available. Thank you for your patience. Users can continue to take payments via mkpay.us

  2. resolved Sep 10, 2025, 09:11 PM UTC

    All systems are operational.

Read the full incident report →

Major September 10, 2025

PBS Performance Degradation Impacting myKaarma

Detected by Pingoru
Sep 10, 2025, 02:37 PM UTC
Resolved
Sep 11, 2025, 06:26 AM UTC
Duration
15h 49m
Affected: PBS Integration
Timeline · 2 updates
  1. investigating Sep 10, 2025, 02:37 PM UTC

    Dear myKaarma User, we are experiencing delays pulling ROs from PBS. Our engineering team is actively monitoring the situation with PBS to track resolution progress. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding.

  2. resolved Sep 11, 2025, 06:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 2, 2025

Reynolds Performance Degradation Impacting myKaarma

Detected by Pingoru
Sep 02, 2025, 08:29 PM UTC
Resolved
Sep 03, 2025, 02:35 PM UTC
Duration
18h 5m
Affected: R&R Integration
Timeline · 3 updates
  1. investigating Sep 02, 2025, 08:29 PM UTC

    Dear myKaarma User, Reynolds experienced a brief outage that may cause delays in the processing of some ROs. Affected ROs will gradually sync into myKaarma. New ROs are expected to pull in as normal. Our engineering team is actively working with Reynolds to monitor the situation and track progress toward a resolution. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding during this time.

  2. identified Sep 02, 2025, 11:28 PM UTC

    Dear myKaarma User, ROs are expected to pull into myKaarma as normal; however, the ongoing disruption with Reynolds may result in delays for RO events. Our engineering team is actively working with Reynolds to monitor the situation and track progress toward a resolution. We will continue to share updates as new information becomes available. We sincerely appreciate your patience and understanding during this time.

  3. resolved Sep 03, 2025, 02:35 PM UTC

    All systems are operational.

Read the full incident report →

Major August 15, 2025

Dealerbuilt Performance Degradation Impacting myKaarma.

Detected by Pingoru
Aug 15, 2025, 01:32 PM UTC
Resolved
Aug 15, 2025, 02:28 PM UTC
Duration
55m
Affected: DealerBuilt Integration
Timeline · 2 updates
  1. investigating Aug 15, 2025, 01:32 PM UTC

    Dear myKaarma User, we are experiencing a service outage with DealerBuilt, causing issues with RO pull and appointment push/pull. Our engineering team is actively monitoring the situation with Dealerbuilt to track resolution progress. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding.

  2. resolved Aug 15, 2025, 02:28 PM UTC

    All systems are operational.

Read the full incident report →

Major August 14, 2025

Tekion Performance Degradation Impacting myKaarma

Detected by Pingoru
Aug 14, 2025, 04:58 PM UTC
Resolved
Aug 15, 2025, 12:46 PM UTC
Duration
19h 47m
Affected: Dealertrack Integration
Timeline · 2 updates
  1. investigating Aug 14, 2025, 04:58 PM UTC

    Dear myKaarma User, we are experiencing a service outage with Tekion, causing issues with RO pull and appointment push/pull. Our engineering team is actively monitoring the situation with Tekion to track resolution progress. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding.

  2. resolved Aug 15, 2025, 12:46 PM UTC

    All systems are operational.

Read the full incident report →