myKaarma incident
Payments Processing Degraded Performance Impacting myKaarma
Resolved after 50 minutes, affecting Online Payments (Consumer-facing), on December 1, 2025.
The payment processing issue affecting mK payments processing dealers has been fully resolved, and any transactions impacted during the incident will be later reconciled. Thank you for your patience while we worked to restore everything.
Affected components
Update timeline
- investigating Dec 01, 2025, 06:25 PM UTC
Some dealers are experiencing trouble processing payments and may notice missing payment logs due to an internal issue. Please only attempt transactions once to avoid duplicate transactions. You can continue to take payments using the backup link at mkpay.us. Thank you for your patience while we investigate the impact and cause, and we will share another update within an hour.
- identified Dec 01, 2025, 06:41 PM UTC
The payment processing issue affecting mK payments processing dealers has been fully resolved, and any transactions impacted during the incident will be later reconciled. Thank you for your patience while we worked to restore everything.
- resolved Dec 01, 2025, 07:16 PM UTC
The payment processing issue affecting mK payments processing dealers has been fully resolved, and any transactions impacted during the incident will be later reconciled. Thank you for your patience while we worked to restore everything.
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