myKaarma incident

DealerTrack Internal ROs not pulling Impacting myKaarma

Notice Resolved View vendor source →

myKaarma experienced a notice incident on October 28, 2025 affecting Dealertrack Integration, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 03:16 PM UTC
Resolved
Oct 28, 2025, 03:21 PM UTC
Duration
5m
Detected by Pingoru
Oct 28, 2025, 03:16 PM UTC

Affected components

Dealertrack Integration

Update timeline

  1. investigating Oct 28, 2025, 03:16 PM UTC

    We’re currently investigating an issue with Dealertrack where internal ROs are not pulling in as expected. Our team is actively working to identify the cause and implement a fix. We’ll provide the next update within the hour. Thank you for your patience as we work to resolve this issue.

  2. resolved Oct 28, 2025, 03:21 PM UTC

    The earlier issue with Dealertrack preventing internal ROs from pulling in has been fully resolved. Please make any necessary changes to your ROs to trigger an update and ensure they pull successfully into myKaarma. Thank you for your patience and cooperation while we worked through this issue.