myKaarma incident

Degraded Performance Observed in Inspection Tab

Major Resolved View vendor source →

myKaarma experienced a major incident on November 13, 2025 affecting Service Cart, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 10:58 PM UTC
Resolved
Nov 13, 2025, 11:21 PM UTC
Duration
22m
Detected by Pingoru
Nov 13, 2025, 10:58 PM UTC

Affected components

Service Cart

Update timeline

  1. investigating Nov 13, 2025, 10:58 PM UTC

    Some dealers are currently unable to load the Inspect Tab in Servicecart due to an internal mapping issue. Our team is actively working on a fix to restore full functionality as soon as possible. We appreciate your patience while we resolve this. We will provide an update in an hour.

  2. resolved Nov 13, 2025, 11:21 PM UTC

    All systems are operational.