Resolved after 2 hours 23 minutes, affecting DealerBuilt Integration, on November 18, 2025.
We are currently investigating an issue causing delays in the integration between DealerBuilt and myKaarma. As a result, repair orders (ROs) may fail to be created or may take longer than usual to appear in myKaarma. We will provide updates as soon as more information becomes available or once the issue has been resolved. We appreciate your patience and will continue to share progress here.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:50 PM UTC
We are currently investigating an issue causing delays in the integration between DealerBuilt and myKaarma. As a result, repair orders (ROs) may fail to be created or may take longer than usual to appear in myKaarma. We will provide updates as soon as more information becomes available or once the issue has been resolved. We appreciate your patience and will continue to share progress here.
- resolved Nov 18, 2025, 04:14 PM UTC
This incident has been resolved.
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