myKaarma incident

DealerBuilt Integration Delay affecting myKaarma

Minor Resolved View vendor source →

myKaarma experienced a minor incident on November 18, 2025 affecting DealerBuilt Integration, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:50 PM UTC
Resolved
Nov 18, 2025, 04:14 PM UTC
Duration
2h 23m
Detected by Pingoru
Nov 18, 2025, 01:50 PM UTC

Affected components

DealerBuilt Integration

Update timeline

  1. investigating Nov 18, 2025, 01:50 PM UTC

    We are currently investigating an issue causing delays in the integration between DealerBuilt and myKaarma. As a result, repair orders (ROs) may fail to be created or may take longer than usual to appear in myKaarma. We will provide updates as soon as more information becomes available or once the issue has been resolved. We appreciate your patience and will continue to share progress here.

  2. resolved Nov 18, 2025, 04:14 PM UTC

    This incident has been resolved.