myKaarma incident

Automate Performance Degradation Impacting myKaarmaSubscribe

Major Resolved View vendor source →

myKaarma experienced a major incident on November 12, 2025 affecting Automate Integration, lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 02:40 PM UTC
Resolved
Nov 12, 2025, 06:49 PM UTC
Duration
4h 8m
Detected by Pingoru
Nov 12, 2025, 02:40 PM UTC

Affected components

Automate Integration

Update timeline

  1. investigating Nov 12, 2025, 02:40 PM UTC

    We’re aware that some dealers using Automate are experiencing issues with ROs not pulling in due to an ongoing outage with Automate. Our team is investigating and working with their provider to restore service as quickly as possible. Thank you for your patience while we work to resolve this. We’ll provide an update within the next hour.

  2. resolved Nov 12, 2025, 06:49 PM UTC

    All systems are operational.