myKaarma incident

Automate Performance Degradation Impacting myKaarmaSubscribe

Resolved after 4 hours 8 minutes, affecting Automate Integration, on November 12, 2025.

investigating Nov 12, 2025, 02:40 PM UTC

We’re aware that some dealers using Automate are experiencing issues with ROs not pulling in due to an ongoing outage with Automate. Our team is investigating and working with their provider to restore service as quickly as possible. Thank you for your patience while we work to resolve this. We’ll provide an update within the next hour.

Started
Nov 12, 2025, 02:40 PM UTC
Resolved
Nov 12, 2025, 06:49 PM UTC
Duration
4h 8m
Detected by Pingoru
Nov 12, 2025, 02:40 PM UTC

Affected components

Automate Integration

Update timeline

  1. investigating Nov 12, 2025, 02:40 PM UTC

    We’re aware that some dealers using Automate are experiencing issues with ROs not pulling in due to an ongoing outage with Automate. Our team is investigating and working with their provider to restore service as quickly as possible. Thank you for your patience while we work to resolve this. We’ll provide an update within the next hour.

  2. resolved Nov 12, 2025, 06:49 PM UTC

    All systems are operational.

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