myKaarma incident

Servicecart Inspections Issues Impacting myKaarma

Minor Resolved View vendor source →

myKaarma experienced a minor incident on December 4, 2025 affecting Service Cart, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 03:44 PM UTC
Resolved
Dec 04, 2025, 04:27 PM UTC
Duration
42m
Detected by Pingoru
Dec 04, 2025, 03:44 PM UTC

Affected components

Service Cart

Update timeline

  1. investigating Dec 04, 2025, 03:44 PM UTC

    Dealerships using our ServiceCart inspection product may experience intermittent issues opening inspections in the Inspect tab. Our team is investigating the root cause, and we’re working to restore full access as quickly as possible. Thank you for your patience, we will share the next update within an hour, or as soon as we have new information.

  2. identified Dec 04, 2025, 04:04 PM UTC

    We’ve identified the issue and are now working on implementing a fix to restore full access as quickly as possible. Thank you for your patience—our next update will be provided within an hour, or sooner if we have new information.

  3. resolved Dec 04, 2025, 04:27 PM UTC

    The ServiceCart Inspections issue has been resolved. Users should now be able to open inspections in the Inspect tab without issue, and everything is working as expected. Thank you for your patience and understanding while we worked to restore service.