myKaarma incident

GITHUB Performance Degradation Impacting myKaarma.

Major Resolved View vendor source →

myKaarma experienced a major incident on November 18, 2025 affecting Text Messaging, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 09:07 PM UTC
Resolved
Nov 18, 2025, 09:56 PM UTC
Duration
49m
Detected by Pingoru
Nov 18, 2025, 09:07 PM UTC

Affected components

Text Messaging

Update timeline

  1. investigating Nov 18, 2025, 09:07 PM UTC

    We’re investigating an issue affecting the Communications modules, where multiple dealers may be unable to use certain features due to an ongoing outage with our third-party provider, GitHub. We’re working to restore stability as quickly as possible and appreciate your patience while this external issue is resolved. We’ll share another update in a few hours.

  2. resolved Nov 18, 2025, 09:56 PM UTC

    Our communications features are now restored for all dealers and the system is functioning as expected. Thank you for your patience while we resolved the issue