myKaarma incident

GITHUB Performance Degradation Impacting myKaarma.

Resolved after 49 minutes, affecting Text Messaging, on November 18, 2025.

resolved Nov 18, 2025, 09:56 PM UTC

Our communications features are now restored for all dealers and the system is functioning as expected. Thank you for your patience while we resolved the issue

Started
Nov 18, 2025, 09:07 PM UTC
Resolved
Nov 18, 2025, 09:56 PM UTC
Duration
49m
Detected by Pingoru
Nov 18, 2025, 09:07 PM UTC

Affected components

Text Messaging

Update timeline

  1. investigating Nov 18, 2025, 09:07 PM UTC

    We’re investigating an issue affecting the Communications modules, where multiple dealers may be unable to use certain features due to an ongoing outage with our third-party provider, GitHub. We’re working to restore stability as quickly as possible and appreciate your patience while this external issue is resolved. We’ll share another update in a few hours.

  2. resolved Nov 18, 2025, 09:56 PM UTC

    Our communications features are now restored for all dealers and the system is functioning as expected. Thank you for your patience while we resolved the issue

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