Medius incident

Analytics - Service degradation

Minor Resolved View vendor source →

Medius experienced a minor incident on September 3, 2025 affecting Analytics, lasting 8h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 10:05 PM UTC
Resolved
Sep 04, 2025, 06:21 AM UTC
Duration
8h 15m
Detected by Pingoru
Sep 03, 2025, 10:05 PM UTC

Affected components

Analytics

Update timeline

  1. identified Sep 03, 2025, 10:05 PM UTC

    We have seen degraded performance in our analytics product due to problems on the PowerBi platform. Microsoft is working on resolving the problem

  2. monitoring Sep 03, 2025, 10:07 PM UTC

    We have seen our products are back online. However still awaiting confirmation from Microsoft that the issue is fully resolved.

  3. resolved Sep 04, 2025, 06:21 AM UTC

    This incident has been resolved.