Medius incident

Capture performance degradation

Minor Resolved View vendor source →

Medius experienced a minor incident on August 26, 2026 affecting Capture (Europe), lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 06:50 AM UTC
Resolved
Aug 26, 2026, 09:05 AM UTC
Duration
2h 14m
Detected by Pingoru
Aug 26, 2026, 06:50 AM UTC

Affected components

Capture (Europe)

Update timeline

  1. investigating Aug 26, 2026, 06:50 AM UTC

    We are investigating performance degradation affecting Medius Capture in the European region. Customers may experience delays in invoice processing.

  2. monitoring Aug 26, 2026, 08:38 AM UTC

    The issue has been mitigated, and invoice processing performance has returned to normal.

  3. resolved Aug 26, 2026, 09:05 AM UTC

    The issue has been mitigated, and invoice processing performance has returned to normal. Processing remained stable during the monitoring period. This incident is now resolved.