Medius incident

Cloud (EU, UK) - Performance degradation

Minor Resolved View vendor source →

Medius experienced a minor incident on August 26, 2026 affecting Cloud02 and Cloud10 and 1 more component, lasting 4h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 06:32 AM UTC
Resolved
Aug 26, 2026, 11:03 AM UTC
Duration
4h 30m
Detected by Pingoru
Aug 26, 2026, 06:32 AM UTC

Affected components

Cloud02Cloud10Cloud13Cloud20Cloud21Cloud23Cloud26Cloud32

Update timeline

  1. identified Aug 26, 2026, 06:32 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 26, 2026, 06:40 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 26, 2026, 07:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 26, 2026, 11:03 AM UTC

    This incident has been resolved.