Medius experienced a minor incident on June 10, 2026 affecting Cloud32, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2026, 12:52 PM UTC
We are experiencing issues on Cloud 32 affecting some users in specific regions. Users may see errors such as "Could not load home page gadget data" or "Something went wrong" when opening invoices, loading the home page, or saving comments. The issue is caused by a recent platform update that removed support for certain regional timezone configurations. Our team has identified the root cause and is working on a fix. Not all users are affected.
- investigating Jun 10, 2026, 12:52 PM UTC
We are continuing to investigate this issue.
- identified Jun 10, 2026, 12:53 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 11, 2026, 04:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 12, 2026, 10:09 AM UTC
This incident has been resolved.