Medius experienced a critical incident on August 13, 2026 affecting Cloud10, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud10
Update timeline
- investigating Aug 13, 2026, 12:30 PM UTC
Customers on Cloud10 may have problems connecting to AP Automation. We are investigating the issue.
- resolved Aug 13, 2026, 01:21 PM UTC
Access to AP Automation is restored for all customers.