Medius incident

(Cloud03/14/22)Delayed Reporting Data Processing

Minor Resolved View vendor source →

Medius experienced a minor incident on July 6, 2026 affecting Cloud03 and Cloud14 and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 04:54 AM UTC
Resolved
Jul 06, 2026, 06:58 AM UTC
Duration
2h 4m
Detected by Pingoru
Jul 06, 2026, 04:54 AM UTC

Affected components

Cloud03Cloud14Cloud22

Update timeline

  1. investigating Jul 06, 2026, 04:54 AM UTC

    We are currently investigating an issue affecting scheduled reporting/ETL data processing for a subset of tenants, resulting in delayed report data updates since the weekend. We are still working to confirm the underlying cause, and are deploying a change we expect will mitigate the issue. Other scheduled or long-running background tasks may also be affected; we are assessing the full scope. We will provide a further update shortly as we learn more.

  2. resolved Jul 06, 2026, 06:58 AM UTC

    This issue has been resolved. Reporting data processing is back to normal. Thank you for your patience.