Medius incident

Cloud39 - Performance degradation

Notice Resolved View vendor source →

Medius experienced a notice incident on July 15, 2026 affecting Cloud39, lasting 10h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 01:27 AM UTC
Resolved
Jul 15, 2026, 11:58 AM UTC
Duration
10h 31m
Detected by Pingoru
Jul 15, 2026, 01:27 AM UTC

Affected components

Cloud39

Update timeline

  1. investigating Jul 15, 2026, 01:27 AM UTC

    We are currently investigating a performance issue impacting customers on cloud39.

  2. monitoring Jul 15, 2026, 02:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 15, 2026, 07:07 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 15, 2026, 11:58 AM UTC

    This incident has been resolved.