Medius experienced a critical incident on September 4, 2026 affecting Cloud26, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud26
Update timeline
- investigating Sep 04, 2026, 05:00 AM UTC
Customers on Cloud26 may have problems connecting to AP Automation. We are investigating the issue.
- resolved Sep 04, 2026, 05:32 AM UTC
Access to AP Automation is restored for all customers.