LUMASERV incident

DNS resolution issues caused by Cloudflare DNS unavailability

Minor Resolved View vendor source →

LUMASERV experienced a minor incident on July 14, 2025 affecting Core Network, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 10:06 PM UTC
Resolved
Jul 14, 2025, 11:20 PM UTC
Duration
1h 13m
Detected by Pingoru
Jul 14, 2025, 10:06 PM UTC

Affected components

Core Network

Update timeline

  1. investigating Jul 14, 2025, 10:06 PM UTC

    We are seeing issues regarding routes to Cloudflare, we're investigating and will update you as soon as we have further information.

  2. identified Jul 14, 2025, 10:11 PM UTC

    We identified that Cloudflare DNS has major issues, causing some servers using Cloudflare DNS to have dns resolution issues. This is not an issue on our side but we'll keep monitoring it.

  3. identified Jul 14, 2025, 10:14 PM UTC

    We identified that Cloudflare DNS has major issues, causing some servers using Cloudflare DNS to have dns resolution issues. This is not an issue on our side but we'll keep monitoring it. Cloudflare has posted the incident on their statuspage: https://www.cloudflarestatus.com/incidents/28r0vbbxsh8f

  4. identified Jul 15, 2025, 07:12 AM UTC

    We continuing to monitor

  5. resolved Jul 15, 2025, 07:13 AM UTC

    The incident has been resolved by Cloudflare