LUMASERV incident

Packet-loss during SDN configuration changes

Notice Resolved View vendor source →

LUMASERV experienced a notice incident on March 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2026, 10:16 PM UTC
Resolved
Mar 07, 2026, 10:16 PM UTC
Duration
—
Detected by Pingoru
Mar 07, 2026, 10:16 PM UTC

Update timeline

  1. resolved Mar 10, 2026, 02:29 PM UTC

    We encountered packet loss on virtual machines during a network reload in our virtualization environment when provisioning new SDN settings. The issue was resolved by March 8, 2026, 0:30. Moving forward, we will implement measures to ensure that network reloads do not cause packet loss. We will therefore announce the according maintenance frame here on the statuspage.