LUMASERV incident

Packet Loss on certain hypervisors

Resolved after 7 hours 54 minutes, affecting Cloud server hosts, on July 22, 2026.

identified Jul 22, 2026, 10:00 AM UTC

The issue has been identified and a fix is being implemented.

Started
Jul 22, 2026, 09:20 AM UTC
Resolved
Jul 22, 2026, 05:15 PM UTC
Duration
7h 54m
Detected by Pingoru
Jul 22, 2026, 09:20 AM UTC

Affected components

Cloud server hosts

Update timeline

  1. investigating Jul 22, 2026, 09:20 AM UTC

    We are currently investigating this issue.

  2. identified Jul 22, 2026, 10:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 22, 2026, 05:15 PM UTC

    The incident has been fully resolved.

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