LUMASERV incident

Degraded connectivity between our locations at FRA and ZUR

Minor Resolved View vendor source →

LUMASERV experienced a minor incident on February 11, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2026, 01:51 PM UTC
Resolved
Feb 11, 2026, 12:30 PM UTC
Duration
—
Detected by Pingoru
Feb 11, 2026, 01:51 PM UTC

Update timeline

  1. resolved Feb 11, 2026, 01:51 PM UTC

    At 1:28PM the connection between our locations in Frankfurt and Zurich become degraded since one gateway at our upstreams becomes unavailable. The issue was resolved by 1:49PM completely by changing the gateway's configuration and adapting to the new configuration. Moving forward, we will check for possible improvements to enhance network resilience.