LUMASERV incident

Hardware network link failure in FRA-2

Resolved after 1 hour, on November 11, 2025.

resolved Nov 11, 2025, 01:11 PM UTC

A physical network connection inside our network in our FRA-2 location failed causing packet loss and a disturbance of multiple services. All our links are setup redundantly and the redundancy automatically took over within a few seconds.

Started
Nov 11, 2025, 11:34 AM UTC
Resolved
Nov 11, 2025, 12:34 PM UTC
Duration
1h
Detected by Pingoru
Nov 11, 2025, 11:34 AM UTC

Update timeline

  1. resolved Nov 11, 2025, 01:11 PM UTC

    A physical network connection inside our network in our FRA-2 location failed causing packet loss and a disturbance of multiple services. All our links are setup redundantly and the redundancy automatically took over within a few seconds.

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