LUMASERV incident

Hardware network link failure in FRA-2

Notice Resolved View vendor source →

LUMASERV experienced a notice incident on November 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 12:34 PM UTC
Resolved
Nov 11, 2025, 12:34 PM UTC
Duration
—
Detected by Pingoru
Nov 11, 2025, 12:34 PM UTC

Update timeline

  1. resolved Nov 11, 2025, 01:11 PM UTC

    A physical network connection inside our network in our FRA-2 location failed causing packet loss and a disturbance of multiple services. All our links are setup redundantly and the redundancy automatically took over within a few seconds.