LUMASERV incident

Single Hypervisor Outage

Resolved after 3 hours 6 minutes, affecting Cloud server hosts, on October 31, 2024.

monitoring Oct 31, 2024, 10:31 AM UTC

The hypervisor has been taken out of service and all services have been distributed to different hypervisors. We're closely monitoring the situation and we'll post postmortem once we have all information on what happened.

Started
Oct 31, 2024, 09:50 AM UTC
Resolved
Oct 31, 2024, 12:56 PM UTC
Duration
3h 6m
Detected by Pingoru
Oct 31, 2024, 09:50 AM UTC

Affected components

Cloud server hosts

Update timeline

  1. investigating Oct 31, 2024, 09:50 AM UTC

    One of our hypervisors became unavailable, we're currently investigating the issue

  2. monitoring Oct 31, 2024, 10:31 AM UTC

    The hypervisor has been taken out of service and all services have been distributed to different hypervisors. We're closely monitoring the situation and we'll post postmortem once we have all information on what happened.

  3. resolved Oct 31, 2024, 12:56 PM UTC

    This incident has been resolved.

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