LUMASERV incident

Service degration at ZRH1 (Zurich datacenter)

Minor Resolved View vendor source →

LUMASERV experienced a minor incident on March 12, 2026 affecting Cloud server hosts, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2026, 05:21 PM UTC
Resolved
Mar 12, 2026, 05:24 PM UTC
Duration
3m
Detected by Pingoru
Mar 12, 2026, 05:21 PM UTC

Affected components

Cloud server hosts

Update timeline

  1. investigating Mar 12, 2026, 05:21 PM UTC

    During routine maintenance work, we encountered a service degration at our Zurich datacenter, which affects one hypervisor and the VM's running on it. We are currently investigating this issue and keep you updated here.

  2. resolved Mar 12, 2026, 05:30 PM UTC

    The issue has been identified and resolved.