LUMASERV incident

MySQL database outage

Critical Resolved View vendor source →
Started
Mar 10, 2026, 10:13 AM UTC
Resolved
Mar 10, 2026, 12:15 PM UTC
Duration
2h 1m
Detected by Pingoru
Mar 10, 2026, 10:13 AM UTC

Affected components

Cloud server hosts

Update timeline

  1. investigating Mar 10, 2026, 12:23 PM UTC

    At March 10, 2026, 11:13 AM, our monitoring alerted that the customer MySQL database was not available. The issue affects managed web hosting services which are operated within our Kubernetes clusters.

  2. investigating Mar 10, 2026, 12:24 PM UTC

    We are still investigating an issue with the VM's running the database.

  3. resolved Mar 10, 2026, 12:54 PM UTC

    The incident has been resolved and the environments are all available again. We will provide further information with our postmortem.

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