LUMASERV incident

Packet-loss on carrier-level

Minor Resolved View vendor source →

LUMASERV experienced a minor incident on January 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 12:00 PM UTC
Resolved
Jan 23, 2026, 08:00 AM UTC
Duration
—
Detected by Pingoru
Jan 23, 2026, 12:00 PM UTC

Update timeline

  1. resolved Jan 23, 2026, 12:00 PM UTC

    Starting this morning, we have detected packet loss occurring a few times for a few seconds at carrier level. Our analysis revealed that this is related to incoming or outgoing traffic via Liberty Global (AS6830). As a mitigation measure, we have deactivated this carrier and are using alternative routes. We will monitor the situation closely and wait for a response before reactivating the carrier.