LUMASERV incident

Zurich: Network Connectivity Issues

Resolved after 2 hours 31 minutes, affecting Core Network, on August 11, 2026.

investigating Aug 11, 2026, 06:07 PM UTC

Our upstream provider at our Zurich cloud environment, has confirmed network issues. They are currently investigating and we will provide updates as soon as available here. Link to our upstream‘s status page: https://status.nine.ch/

Started
Aug 11, 2026, 05:30 PM UTC
Resolved
Aug 11, 2026, 08:01 PM UTC
Duration
2h 31m
Detected by Pingoru
Aug 11, 2026, 05:30 PM UTC

Affected components

Core Network

Update timeline

  1. investigating Aug 11, 2026, 06:07 PM UTC

    Our upstream provider at our Zurich cloud environment, has confirmed network issues. They are currently investigating and we will provide updates as soon as available here. Link to our upstream‘s status page: https://status.nine.ch/

  2. resolved Aug 11, 2026, 08:01 PM UTC

    We have been informed that the incident is resolved since 9.06pm.

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