Krystal Outage History

Krystal had 35 outages in the last 2 years totaling 17h 3m of downtime — averaging 1.4 incidents per month.

There were 35 Krystal outages since November 22, 2025 totaling 17h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://krystalstatus.uk

Minor February 5, 2026

PayPal payment issues

Detected by Pingoru: Feb 05, 2026, 11:54 AM UTC
Resolved: Feb 05, 2026, 11:54 AM UTC
Duration: —

Affected: Krystal Website, Billing & Identity

Timeline · 4 updates

investigating Feb 04, 2026, 05:35 PM UTC

Status: Investigating We are currently aware that PayPal payments are not being accepted, payments are being made, and the invoice remains showing as unpaid. Our team is currently aware and are investigating the issue. Affected components Krystal Website, Billing & Identity (Partial outage)
investigating Feb 04, 2026, 06:15 PM UTC

Status: Investigating We apologise for any inconvenience caused. Our team is continuing to work on a resolution. Affected components Krystal Website, Billing & Identity (Partial outage)
monitoring Feb 04, 2026, 07:04 PM UTC

Status: Monitoring Following an investigation, it appears payments made via PayPal are now hitting our platform and invoices are getting marked as paid as expected, but were delayed for a few hours due to an issue with PayPal itself. During this time, there may still be a slight delay with invoices being marked as paid as the systems catch up, but for now we're monitoring. Affected components Krystal Website, Billing & Identity (Operational)
resolved Feb 05, 2026, 11:54 AM UTC

Status: Resolved We can confirm this is looking good and we're marking this as resolved. Affected components Krystal Website, Billing & Identity (Operational)

Read the full incident report →

Minor February 4, 2026

Issues accessing the Sirportly web UI

Detected by Pingoru: Feb 04, 2026, 12:32 PM UTC
Resolved: Feb 04, 2026, 12:32 PM UTC
Duration: —

Affected: Sirportly

Timeline · 3 updates

investigating Feb 04, 2026, 11:33 AM UTC

Status: Investigating We're investigating an issue affecting access to the Sirportly web UI, and will provide further updates shortly. Affected components Sirportly (Full outage)
monitoring Feb 04, 2026, 11:42 AM UTC

Status: Monitoring A fix has been implemented for the issue here, and we're happy that service is now restored. We will continue to monitor. Affected components Sirportly (Operational)
resolved Feb 04, 2026, 12:32 PM UTC

Status: Resolved No further issues have been detected in monitoring, we're happy to close this incident. Affected components Sirportly (Operational)

Read the full incident report →

Minor January 27, 2026

Issues Affecting Premium server - russet-lon.krystal.uk / 77.72.2.79

Detected by Pingoru: Jan 27, 2026, 01:29 PM UTC
Resolved: Jan 27, 2026, 01:29 PM UTC
Duration: —

Affected: Business Hosting

Timeline · 3 updates

investigating Jan 27, 2026, 12:39 PM UTC

Status: Investigating We're currently seeing issues heavy load issues which are affecting the Premium server russet-lon.krystal.uk [77.72.2.79]. Updates to follow as the issue is progressed. Affected components Business Hosting (Degraded performance)
monitoring Jan 27, 2026, 12:53 PM UTC

Status: Monitoring The Server is now stable. We're currently monitoring this and reviewing sources of abuse. Affected components Business Hosting (Operational)
resolved Jan 27, 2026, 01:29 PM UTC

Status: Resolved We're happy this has been stable long enough to consider this resolved. Affected components Business Hosting (Operational)