Krystal incident

Reseller - c96.lon.cloudhosting.net

Resolved after 13 minutes, affecting Reseller Hosting, on May 27, 2026.

resolved May 27, 2026, 09:21 AM UTC

We're happy the abusive processes have now been mitigated. The server is in good health and we see no further signs of CPU abuse.

Started
May 27, 2026, 09:07 AM UTC
Resolved
May 27, 2026, 09:21 AM UTC
Duration
13m
Detected by Pingoru
May 27, 2026, 09:07 AM UTC

Affected components

Reseller Hosting

Update timeline

  1. investigating May 27, 2026, 09:07 AM UTC

    We're currently investigating a high load issue on the reseller server c96.lon.cloudhosting.net. Updates will be posted as this is progressed.

  2. identified May 27, 2026, 09:12 AM UTC

    The cause of this has been found. System load is returning to normal and services are running as normal. We're still monitoring this though for further abuse.

  3. resolved May 27, 2026, 09:21 AM UTC

    We're happy the abusive processes have now been mitigated. The server is in good health and we see no further signs of CPU abuse.

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