Krystal experienced a minor incident on April 29, 2026 affecting Shared Hosting and Business Hosting and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2026, 01:58 PM UTC
Status: Investigating We're currently aware of an issue affecting access to the drag and drop website builder, which may cause timeouts when loading the editor. This does not affect live websites - all published sites remain online and fully operational. Our system administrators are actively investigating and we'll provide an update as soon as we have more information. We're sorry for any inconvenience. Affected components Reseller Hosting (Degraded performance) Shared Hosting (Degraded performance) Business Hosting (Degraded performance)
- resolved Apr 29, 2026, 01:55 PM UTC
Status: Resolved Resolved as of 22/04/2026 Affected components Reseller Hosting (Operational) Shared Hosting (Operational) Business Hosting (Operational)