Affected components
Update timeline
- investigating Apr 29, 2026, 02:17 PM UTC
Status: Investigating We have become aware of an issue with bank transfers not being accepted by our Banking Provider and are working with them to discover a resolution as soon as possible. Card and PayPal payments are unaffected. We apologise for any inconvenience caused by this, though please reach out to our Support team should you have any questions or concerns. Affected components Krystal Website, Billing & Identity (Degraded performance)
- investigating May 01, 2026, 07:57 AM UTC
Status: Investigating We are still working to resolve the issue with incoming payments. Thank you for your patience during this time. Affected components Krystal Website, Billing & Identity (Degraded performance)
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