Katapult Hypervisor Down - katapult-uk-nle-c04-v10

Update timeline

1. investigating Apr 07, 2026, 12:40 PM UTC

   Status: Investigating We're currently seeing an issue with one of our Hypervisors which is affecting several servers. We're investigating this and will provide updates as this is progressed. Affected components Reseller Hosting (Partial outage) Virtual Private Servers (Katapult) (Partial outage)

2. identified Apr 07, 2026, 12:41 PM UTC

   Status: Identified We're currently failing over the servers onto other nodes to bring these back up. Affected components Virtual Private Servers (Katapult) (Partial outage) Reseller Hosting (Partial outage)

3. monitoring Apr 07, 2026, 12:46 PM UTC

   Status: Monitoring Servers are now back up and running on a new node. We're continuing to monitor. Affected components Reseller Hosting (Operational) Virtual Private Servers (Katapult) (Operational)

4. resolved Apr 07, 2026, 12:52 PM UTC

   Status: Resolved The result of this was due to a disk issue on the compute node which caused this to crash. We're happy this has now been resolved and the servers are running fine on the other nodes. Affected components Reseller Hosting (Operational) Virtual Private Servers (Katapult) (Operational)