Is Krystal down?

Last checked 2m ago
Current status
Krystal is having a partial outage

24 active incidents: Payment Problems via Bank Transfer, Maintenance: Zinc - Server Migration & Upgrade · +22 more

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Official status page: https://krystalstatus.uk · Polled every 5 minutes · 15 components tracked

Real-time Krystal status, recent outages, and incident history — pulled directly from Krystal's official status page at https://krystalstatus.uk every 5 minutes. Pingoru tracks 15 Krystal services and has captured 50 incidents in the last 90 days (97.48% uptime). Get email, Slack, Discord, or webhook alerts the moment Krystal reports a new incident — free for 5 monitors, no credit card.

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Krystal uptime 97.48% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Payment Problems via Bank Transfer
    Ongoing ● 3h 2m
    Started Apr 29, 2026, 02:17 PM UTC
    Krystal Website, Billing & Identity
    1 update · show timeline
    • investigating · Apr 29, 2026, 02:17 PM UTC

      Status: Investigating We have become aware of an issue with bank transfers not being accepted by our Banking Provider and are working with them to discover a resolution as soon as possible. Card and PayPal payments are unaffected. We apologise for any inconvenience caused by this, though please reach out to our Support team should you have any questions or concerns. Affected components Krystal Website, Billing & Identity (Degraded performance)

    Latest: Status: Investigating We have become aware of an issue with bank transfers not being accepted by our Banking Provider and are working with them to discover a resolution as soon as …

  2. Website Builder - Editor Inaccessible
    Resolved —
    Started Apr 29, 2026, 01:55 PM UTC · Resolved Apr 29, 2026, 01:55 PM UTC
    Shared HostingBusiness HostingReseller Hosting
    2 updates · show timeline
    • investigating · Apr 22, 2026, 01:58 PM UTC

      Status: Investigating We're currently aware of an issue affecting access to the drag and drop website builder, which may cause timeouts when loading the editor. This does not affect live websites - all published sites remain online and fully operational. Our system administrators are actively investigating and we'll provide an update as soon as we have more information. We're sorry for any inconvenience. Affected components Reseller Hosting (Degraded performance) Shared Hosting (Degraded performance) Business Hosting (Degraded performance)

    • resolved · Apr 29, 2026, 01:55 PM UTC

      Status: Resolved Resolved as of 22/04/2026 Affected components Reseller Hosting (Operational) Shared Hosting (Operational) Business Hosting (Operational)

    Latest: Status: Resolved Resolved as of 22/04/2026 Affected components Reseller Hosting (Operational) Shared Hosting (Operational) Business Hosting (Operational)

  3. Access restricted to cPanel, WHM & Webmail
    Resolved —
    Started Apr 29, 2026, 09:20 AM UTC · Resolved Apr 29, 2026, 09:20 AM UTC
    Shared HostingBusiness HostingReseller Hosting
    3 updates · show timeline
    • identified · Apr 28, 2026, 09:08 PM UTC

      Status: Identified We're currently applying precautionary restrictions to cPanel, WHM, and Webmail access following this recently disclosed security vulnerability affecting cPanel - https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication There is no indication of any compromise to Krystal systems or customer data. This is a proactive step to remove any exposure while we await patches from cPanel. All customer websites, email delivery, and core hosting services remain fully operational. The changes are limited to cPanel and Webmail access only. Our team is closely monitoring the situation. We will restore normal access as soon as we have received confirmation from cPanel. We appreciate your understanding. As always, if you have any questions, our team is here to help. Affected components Reseller Hosting (Partial outage) Shared Hosting (Partial outage) Business Hosting (Partial outage) Virtual Private Servers (Katapult) (Partial outage)

    • monitoring · Apr 28, 2026, 11:26 PM UTC

      Status: Monitoring The cPanel patch has been deployed across the server fleet. cPanel, WHM and Webmail access will now be available for all patched servers. We are monitoring for any further impact. If you have any questions or experience relevant issues, please contact our Support team. Affected components Reseller Hosting (Operational) Shared Hosting (Operational) Business Hosting (Operational) Virtual Private Servers (Katapult) (Operational)

    • resolved · Apr 29, 2026, 09:20 AM UTC

      Status: Resolved All servers have been patched, with full access restored and no further impact has been observed. Please do contact our Support team via the usual channels if you experience any issues at all. Affected components Reseller Hosting (Operational) Shared Hosting (Operational) Business Hosting (Operational) Virtual Private Servers (Katapult) (Operational)

    Latest: Status: Resolved All servers have been patched, with full access restored and no further impact has been observed. Please do contact our Support team via the usual channels if you …

  4. Website Builder - Editor Inaccessible
    Resolved 4d 11h
    Started Apr 22, 2026, 01:58 PM UTC · Resolved Apr 27, 2026, 01:29 AM UTC

See the full Krystal outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 7 incidents
  • Payment Problems via Bank Transfer Ongoing
    Started Apr 29, 2026, 02:17 PM UTC · ● 3h 2m
  • Website Builder - Editor Inaccessible Resolved
    Started Apr 29, 2026, 01:55 PM UTC · Resolved Apr 29, 2026, 01:55 PM UTC · —
  • Access restricted to cPanel, WHM & Webmail Resolved
    Started Apr 29, 2026, 09:20 AM UTC · Resolved Apr 29, 2026, 09:20 AM UTC · —
  • Website Builder - Editor Inaccessible Resolved
    Started Apr 22, 2026, 01:58 PM UTC · Resolved Apr 27, 2026, 01:29 AM UTC · 4d 11h
  • Releasing from Quarantine Resolved
    Started Apr 22, 2026, 10:09 AM UTC · Resolved Apr 22, 2026, 10:09 AM UTC · —
  • Live Chat Support Resolved
    Started Apr 20, 2026, 01:41 PM UTC · Resolved Apr 20, 2026, 01:41 PM UTC · —
  • Live Chat Support Resolved
    Started Apr 20, 2026, 01:08 PM UTC · Resolved Apr 20, 2026, 01:41 PM UTC · 33m

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Track Krystal uptime & incident history

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Frequently asked questions

What is Krystal's uptime?
Over the last 90 days, Krystal reported 97.48% uptime on its official status page. That figure is calculated from the public incident timeline at https://krystalstatus.uk — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Krystal's uptime history rolling forward in real time.
Has Krystal had outages in 2026?
Yes — Krystal has had 26 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Krystal outage?
The most recent Krystal incident was "Website Builder - Editor Inaccessible", which started on April 29, 2026 and was resolved on April 29, 2026. Pingoru captured this directly from https://krystalstatus.uk. See the full incident card above for affected components and the update timeline.
How often does Krystal have outages?
Based on the last 90 days, Krystal averages 8.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Krystal's status page?
Krystal's official status page is https://krystalstatus.uk. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Krystal down right now?
Krystal is having a partial outage. Pingoru checks the official status page every 5 minutes and flips this headline the moment Krystal reports a change. Current status is based on 15 tracked services.
How does Pingoru know if Krystal is down?
We read https://krystalstatus.uk directly, using Krystal's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Krystal has an outage?
Create a free Pingoru account and add Krystal as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Krystal's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Krystal incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Krystal issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Krystal status?
We use Krystal's own status page at https://krystalstatus.uk. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Partial Outage" mean?
Krystal has a partial outage — one or more components are down, but the rest of the service is operational.

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