Krystal incident

Reseller server Down - c97.lon.cloudhosting.net

Minor Resolved View vendor source →

Krystal experienced a minor incident on June 22, 2026 affecting Reseller Hosting, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 12:16 PM UTC
Resolved
Jun 22, 2026, 12:16 PM UTC
Duration
—
Detected by Pingoru
Jun 22, 2026, 12:16 PM UTC

Affected components

Reseller Hosting

Update timeline

  1. investigating Jun 22, 2026, 11:48 AM UTC

    Status: Investigating We're currently investigating an issue with our reseller server c97.lon.cloudhosting.net: http://c97.lon.cloudhosting.net / 185.199.220.97. The server is currently offline and this is being working on by both the Katapult and System admin team. When we have any further news, we'll provide further updates. Affected components Reseller Hosting (Partial outage)

  2. monitoring Jun 22, 2026, 12:04 PM UTC

    Status: Monitoring The server is now back up and services are running. We're still monitoring this for further issues. Affected components Reseller Hosting (Partial outage)

  3. resolved Jun 22, 2026, 12:16 PM UTC

    Status: Resolved The server seems stable since this was initially resolved. We're happy to mark this incident as closed now. Thank you for your patience. Affected components Reseller Hosting (Operational)