Krystal experienced a minor incident on March 29, 2026 affecting Shared Hosting and Business Hosting and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Shared HostingBusiness HostingReseller Hosting
Update timeline
- investigating Mar 29, 2026, 07:55 AM UTC
Status: Investigating We're aware of an issue with SSO Login, we're investigating. Affected components Shared Hosting (Degraded performance) Business Hosting (Degraded performance) Reseller Hosting (Degraded performance)
- resolved Mar 29, 2026, 09:01 AM UTC
Status: Resolved A time zone discrepancy was identified as the cause. Issue has been resolved. Login SSO has been restored to normal service. Affected components Reseller Hosting (Operational) Shared Hosting (Operational) Business Hosting (Operational)