Krystal experienced a minor incident on June 8, 2026 affecting Domain Name Services, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 12:01 PM UTC
Status: Investigating We're seeing issues on Zones which has been migrated on the last couple of moved. We're seeing template Zone records being returned on the secondary nodes which is resulting in bad results for Custom records such as MX or subdomains. We're currently investigating this as a priority and will update as this is progressed. Affected components Domain Name Services (Partial outage)
- monitoring Jun 04, 2026, 12:30 PM UTC
Status: Monitoring We have now restarted the Cache node on the secondary cluster. DNS records are now being returned as expected. We're still monitoring this though. Please note: Due to DNS caching on resolvers these can take 4 hours to propagate. Affected components Domain Name Services (Operational)
- resolved Jun 08, 2026, 05:13 AM UTC
Status: Resolved We're happy the DNS cluster is still returning valid records, so this issue is now being closed. Thanks for your patience. Affected components Domain Name Services (Operational)