Kindly Outage History

Kindly is up right now

There were 3 Kindly outages since February 11, 2026 totaling 36h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.kindly.ai

Critical March 12, 2026

Platform is down

Detected by Pingoru
Mar 12, 2026, 11:09 AM UTC
Resolved
Mar 12, 2026, 12:05 PM UTC
Duration
55m
Affected: Analytics dashboardPlatform app
Timeline · 5 updates
  1. investigating Mar 12, 2026, 11:09 AM UTC

    Platform is currently down, we are investigating

  2. investigating Mar 12, 2026, 11:13 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 12, 2026, 11:35 AM UTC

    We are continuing investigating this issue, follow this page for updates

  4. monitoring Mar 12, 2026, 11:43 AM UTC

    A fix has been implemented and we are monitoring the results

  5. resolved Mar 12, 2026, 12:05 PM UTC

    The incident have been resolved. Platform is back up and stable. There will be an internal post-mortem incident report.

Read the full incident report →

Minor March 7, 2026

Partial downtime in analytics

Detected by Pingoru
Mar 07, 2026, 09:00 AM UTC
Resolved
Mar 08, 2026, 08:10 PM UTC
Duration
1d 11h
Affected: Analytics dashboard
Timeline · 4 updates
  1. identified Mar 08, 2026, 11:55 AM UTC

    The issue has been identified and we are implementing a fix

  2. monitoring Mar 08, 2026, 12:02 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Mar 08, 2026, 08:10 PM UTC

    This incident has been resolved.

  4. postmortem Mar 09, 2026, 10:59 AM UTC

    On Sunday March 8, some analytics data in Kindly was not updating as expected. This meant dashboards and reporting could show older information than normal during that period. This issue did **not** affect chatbot availability or customer conversations, and no data was lost. Once identified, we restored the sync and updated the delayed analytics data. All systems are now operating normally.

Read the full incident report →

Major February 11, 2026

Analytics in Bot Dashboard is down

Detected by Pingoru
Feb 11, 2026, 10:31 AM UTC
Resolved
Feb 11, 2026, 10:33 AM UTC
Duration
2m
Affected: Analytics dashboard
Timeline · 2 updates
  1. investigating Feb 11, 2026, 10:31 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 11, 2026, 10:33 AM UTC

    Incident resolved

Read the full incident report →

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