Is Kindly down?
Last checked 5m agoNo incidents right now.
Kindly is operational right now. Last checked 5m ago; the most recent incident resolved 11h ago.
Real-time Kindly status, recent outages, and incident history: pulled directly from Kindly's official status page at status.kindly.ai every 5 minutes. Pingoru tracks 16 Kindly services and has captured 8 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Kindly reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 1 update
- investigating · Oct 26, 2026, 01:00 PM UTC
We are currently investigating this issue.
Latest: We are currently investigating this issue.
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- Handover to human chat
Timeline · 2 updates
- investigating · Oct 20, 2026, 11:36 AM UTC
We are investigating an issue where handover requests to Chatwoot live chat are being rejected and closed. End-users may see a message that the handover was cancelled. This affects multiple customers. We recommend adding a temporary notice for end-users informing them about issues with live chat. We will post an update as soon as we have more information.
- resolved · Oct 20, 2026, 11:51 AM UTC
This incident has been resolved. We applied a fix at 13:39 CEST, and handovers have worked as normal since then. Handover requests to Chatwoot this morning 20.10, may have been closed before an agent could pick them up. You may want to check for affected conversations and follow up with those end-users. If you added a temporary notice about live chat issues, you can now remove it. We are adding monitoring and improving our deployment process to prevent this from happening again. We apologise for the disruption.
Latest: This incident has been resolved. We applied a fix at 13:39 CEST, and handovers have worked as normal since then. Handover requests to Chatwoot this morning 20.10, may have been clo…
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Timeline · 1 update
- investigating · Oct 15, 2026, 11:48 AM UTC
We are currently investigating this issue.
Latest: We are currently investigating this issue.
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- Email services
Timeline · 3 updates
- investigating · Oct 15, 2026, 11:40 AM UTC
We are investigating a potential issue affecting email services from the Kindly platform. We will update you as soon as we have more information.
- investigating · Oct 15, 2026, 11:43 AM UTC
We are investigating a potential issue affecting email services from the Kindly platform. We will update you as soon as we have more information.
- resolved · Oct 15, 2026, 11:57 AM UTC
This issue has been resolved, and email services from the Kindly platform are working as normal.
Latest: This issue has been resolved, and email services from the Kindly platform are working as normal.
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Timeline · 1 update
- resolved · Sep 29, 2026, 11:59 AM UTC
Due to a domain issue with our "spinnaker script", customers using custom "bubble switch" functions have experienced downtime since Friday 25.09. The issue was fully resolved on September 29 at 13:26 CEST. We apologize for any inconvenience caused. Preventive measures have been put in place to ensure this issue does not occur again.
Latest: Due to a domain issue with our "spinnaker script", customers using custom "bubble switch" functions have experienced downtime since Friday 25.09. The issue was fully resolved on Se…
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See the full Kindly outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Kindly outage history →Or sign up free to get alerts when Kindly breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 16 components checked every 5 minutesThe longest incident in the last year, Partial downtime in analytics on March 7, 2026, ran for 35 hours. 2 maintenance windows announced in the same period.
Most affected components, last 12 months
- Bot message delivery6
- Analytics dashboard4
- Handover to human chat3
- Platform app3
- Kindly Chat messaging client2
Latest incidents
- Chatwoot auto-closing handover requests
We are currently investigating this issue.
- Chatwoot issues rejecting handover requests
We are investigating an issue where handover requests to Chatwoot live chat are being rejected and closed. End-users may see a message that the handover was…
- Some email features might not be working.
We are currently investigating this issue.
- Started Oct 26, 2026, 01:00 PM UTC · Resolved Oct 27, 2026, 01:21 AM UTC · 12h 20m
- Started Oct 20, 2026, 11:36 AM UTC · Resolved Oct 20, 2026, 11:51 AM UTC · 15m
- Started Oct 15, 2026, 11:48 AM UTC · Resolved Oct 15, 2026, 12:02 PM UTC · 13m
- Started Oct 15, 2026, 11:40 AM UTC · Resolved Oct 15, 2026, 11:57 AM UTC · 16m
- Started Sep 29, 2026, 11:59 AM UTC · Resolved Sep 29, 2026, 11:59 AM UTC · –
- Started Sep 16, 2026, 09:28 AM UTC · Resolved Sep 16, 2026, 07:02 PM UTC · 9h 34m
- Started Aug 17, 2026, 12:32 PM UTC · Resolved Aug 17, 2026, 12:55 PM UTC · 23m
- Chatbot not working Goodiebox ResolvedStarted Aug 09, 2026, 02:56 PM UTC · Resolved Aug 09, 2026, 10:08 PM UTC · 7h 12m