Kindly incident

Salesforce Service Disruption affecting Salesforce integrations to Kindly

Resolved after 9 hours 34 minutes, affecting Handover to human chat, on September 16, 2026.

identified Sep 16, 2026, 09:28 AM UTC

Salesforce are reporting a service disruption this morning that could affect Salesforce integrations to Kindly. We are monitoring our systems and are seeing an increase errors from our Salesforce integrations. Follow the situation at Salesforce statuspage: https://status.salesforce.com/current/incidents

Started
Sep 16, 2026, 09:28 AM UTC
Resolved
Sep 16, 2026, 07:02 PM UTC
Duration
9h 34m
Detected by Pingoru
Sep 16, 2026, 09:28 AM UTC

Affected components

Handover to human chat

Update timeline

  1. identified Sep 16, 2026, 09:28 AM UTC

    Salesforce are reporting a service disruption this morning that could affect Salesforce integrations to Kindly. We are monitoring our systems and are seeing an increase errors from our Salesforce integrations. Follow the situation at Salesforce statuspage: https://status.salesforce.com/current/incidents

  2. resolved Sep 16, 2026, 07:02 PM UTC

    Salesforce reports restored performance and the integration looks stable.

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