Is JW Player down?

Last checked 1m ago
Current status
JW Player is up

No incidents right now.

JW Player is operational right now. Last checked 1m ago; the most recent incident resolved 19h ago.

Real-time JW Player status, recent outages, and incident history: pulled directly from JW Player's official status page at status.jwplayer.com every 5 minutes. Pingoru tracks 10 JW Player services and has captured 17 incidents in the last 90 days (96.94% uptime). Get email, Slack, Discord, or webhook alerts the moment JW Player reports a new incident, free for 3 monitors, no credit card.

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JW Player uptime 96.94% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 3m
    Started Oct 30, 2026, 10:35 PM UTC · Resolved Oct 30, 2026, 11:38 PM UTC
    Live Channels
    Timeline · 3 updates
    • investigating · Oct 30, 2026, 10:35 PM UTC

      We are currently investigating an issue with starting new streams on Broadcast Live.

    • monitoring · Oct 30, 2026, 11:20 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 30, 2026, 11:38 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 6m
    Started Oct 29, 2026, 10:07 AM UTC · Resolved Oct 29, 2026, 11:13 AM UTC
    Video PlayersLive ChannelsMedia DeliveryStudio DRM
    Timeline · 6 updates
    • identified · Oct 29, 2026, 10:07 AM UTC

      A vendor upgrade is taking up more than allotted maintenance window, we are initiating backup remediation steps to restore services and will provide updates accordingly.

    • identified · Oct 29, 2026, 10:14 AM UTC

      We are continuing to work on a fix for this issue.

    • identified · Oct 29, 2026, 10:15 AM UTC

      We are continuing to work on a fix for this issue.

    • identified · Oct 29, 2026, 10:16 AM UTC

      We are continuing to work on a fix for this issue.

    • identified · Oct 29, 2026, 10:22 AM UTC

      We are continuing to work on a fix for this issue.

    • resolved · Oct 29, 2026, 11:13 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 2h 18m
    Started Oct 28, 2026, 11:50 PM UTC · Resolved Oct 29, 2026, 02:09 AM UTC
    Live Channels
    Timeline · 4 updates
    • identified · Oct 28, 2026, 11:50 PM UTC

      Third party provider issue impacting Instant Live.

    • identified · Oct 29, 2026, 12:17 AM UTC

      The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time.

    • monitoring · Oct 29, 2026, 12:48 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 29, 2026, 02:09 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 39m
    Started Oct 26, 2026, 06:33 PM UTC · Resolved Oct 26, 2026, 08:12 PM UTC
    Media Delivery
    Timeline · 5 updates
    • investigating · Oct 26, 2026, 06:33 PM UTC

      We are currently experiencing VOD playback issues affecting some customers using Roku Trickplay. We are working to temporarily disable Roku Trickplay for the affected customers to restore playback.

    • identified · Oct 26, 2026, 06:44 PM UTC

      Roku Trickplay has been disabled for the affected customers. VOD playback issues should now be resolved.

    • monitoring · Oct 26, 2026, 07:43 PM UTC

      Roku Trickplay has been re-enabled, and VOD playback on Roku is operating normally. We are continuing to monitor and will post a final update shortly.

    • monitoring · Oct 26, 2026, 07:44 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Oct 26, 2026, 08:12 PM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  5. Resolved 2m
    Started Oct 22, 2026, 02:18 PM UTC · Resolved Oct 22, 2026, 02:20 PM UTC
    Data & Analytics
    Timeline · 2 updates
    • identified · Oct 22, 2026, 02:18 PM UTC

      We are aware that the System Usage page in the JWX Dashboard is showing usage numbers that are higher than they should be. Please ignore the System Usage numbers for now. Our team has found the cause and is working on a fix. We will post an update here once it is fixed.

    • resolved · Oct 22, 2026, 02:20 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full JW Player outage history

10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse JW Player outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 10 components checked every 5 minutes
58incidents recorded
49last 12 months
15last 90 days
12 hourstypical duration, 12 months

The longest incident in the last year, Slow Stream start up times for Broadcast Live Events in the US Region on August 28, 2026, ran for 6 days. 4 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Live Channels28
  • Media Delivery19
  • Media Management4
  • Studio DRM4
  • Data & Analytics3

Latest incidents

  • Broadcaster Live is currently experiencing issues with new streams. October 30, 2026 · 63 minutes · degraded service

    We are currently investigating an issue with starting new streams on Broadcast Live.

  • Media Delivery Outage October 29, 2026 · 66 minutes · major outage

    A vendor upgrade is taking up more than allotted maintenance window, we are initiating backup remediation steps to restore services and will provide updates…

  • Elevated Video Errors October 28, 2026 · 2 hours · degraded service

    Third party provider issue impacting Instant Live.

Outage history

Past 90 days · 15 incidents View full outage history →