Is JW Player down?
Last checked 1m agoNo incidents right now.
JW Player is operational right now. Last checked 1m ago; the most recent incident resolved 19h ago.
Real-time JW Player status, recent outages, and incident history: pulled directly from JW Player's official status page at status.jwplayer.com every 5 minutes. Pingoru tracks 10 JW Player services and has captured 17 incidents in the last 90 days (96.94% uptime). Get email, Slack, Discord, or webhook alerts the moment JW Player reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Live Channels
Timeline · 3 updates
- investigating · Oct 30, 2026, 10:35 PM UTC
We are currently investigating an issue with starting new streams on Broadcast Live.
- monitoring · Oct 30, 2026, 11:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 30, 2026, 11:38 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Video PlayersLive ChannelsMedia DeliveryStudio DRM
Timeline · 6 updates
- identified · Oct 29, 2026, 10:07 AM UTC
A vendor upgrade is taking up more than allotted maintenance window, we are initiating backup remediation steps to restore services and will provide updates accordingly.
- identified · Oct 29, 2026, 10:14 AM UTC
We are continuing to work on a fix for this issue.
- identified · Oct 29, 2026, 10:15 AM UTC
We are continuing to work on a fix for this issue.
- identified · Oct 29, 2026, 10:16 AM UTC
We are continuing to work on a fix for this issue.
- identified · Oct 29, 2026, 10:22 AM UTC
We are continuing to work on a fix for this issue.
- resolved · Oct 29, 2026, 11:13 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Live Channels
Timeline · 4 updates
- identified · Oct 28, 2026, 11:50 PM UTC
Third party provider issue impacting Instant Live.
- identified · Oct 29, 2026, 12:17 AM UTC
The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time.
- monitoring · Oct 29, 2026, 12:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 29, 2026, 02:09 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Media Delivery
Timeline · 5 updates
- investigating · Oct 26, 2026, 06:33 PM UTC
We are currently experiencing VOD playback issues affecting some customers using Roku Trickplay. We are working to temporarily disable Roku Trickplay for the affected customers to restore playback.
- identified · Oct 26, 2026, 06:44 PM UTC
Roku Trickplay has been disabled for the affected customers. VOD playback issues should now be resolved.
- monitoring · Oct 26, 2026, 07:43 PM UTC
Roku Trickplay has been re-enabled, and VOD playback on Roku is operating normally. We are continuing to monitor and will post a final update shortly.
- monitoring · Oct 26, 2026, 07:44 PM UTC
We are continuing to monitor for any further issues.
- resolved · Oct 26, 2026, 08:12 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- Data & Analytics
Timeline · 2 updates
- identified · Oct 22, 2026, 02:18 PM UTC
We are aware that the System Usage page in the JWX Dashboard is showing usage numbers that are higher than they should be. Please ignore the System Usage numbers for now. Our team has found the cause and is working on a fix. We will post an update here once it is fixed.
- resolved · Oct 22, 2026, 02:20 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full JW Player outage history
10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse JW Player outage history →Or sign up free to get alerts when JW Player breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 10 components checked every 5 minutesThe longest incident in the last year, Slow Stream start up times for Broadcast Live Events in the US Region on August 28, 2026, ran for 6 days. 4 maintenance windows announced in the same period.
Most affected components, last 12 months
- Live Channels28
- Media Delivery19
- Media Management4
- Studio DRM4
- Data & Analytics3
Latest incidents
- Broadcaster Live is currently experiencing issues with new streams.
We are currently investigating an issue with starting new streams on Broadcast Live.
- Media Delivery Outage
A vendor upgrade is taking up more than allotted maintenance window, we are initiating backup remediation steps to restore services and will provide updates…
- Elevated Video Errors
Third party provider issue impacting Instant Live.
- Started Oct 30, 2026, 10:35 PM UTC · Resolved Oct 30, 2026, 11:38 PM UTC · 1h 3m
- Media Delivery Outage ResolvedStarted Oct 29, 2026, 10:07 AM UTC · Resolved Oct 29, 2026, 11:13 AM UTC · 1h 6m
- Elevated Video Errors ResolvedStarted Oct 28, 2026, 11:50 PM UTC · Resolved Oct 29, 2026, 02:09 AM UTC · 2h 18m
- Roku Trickplay VOD Playback Issues ResolvedStarted Oct 26, 2026, 06:33 PM UTC · Resolved Oct 26, 2026, 08:12 PM UTC · 1h 39m
- Started Oct 22, 2026, 02:18 PM UTC · Resolved Oct 22, 2026, 02:20 PM UTC · 2m
- Started Oct 21, 2026, 09:39 PM UTC · Resolved Oct 21, 2026, 10:09 PM UTC · 29m
- Widevine DRM Playback Issues ResolvedStarted Oct 21, 2026, 07:29 AM UTC · Resolved Oct 22, 2026, 09:54 AM UTC · 1d 2h
- Started Oct 09, 2026, 11:11 PM UTC · Resolved Oct 10, 2026, 12:06 AM UTC · 55m