JW Player incident

Elevated API Latency affecting Instant Live - 9 October 2026

Minor Resolved View vendor source →

JW Player experienced a minor incident on October 9, 2026 affecting Live Channels, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 11:11 PM UTC
Resolved
Oct 10, 2026, 12:06 AM UTC
Duration
55m
Detected by Pingoru
Oct 09, 2026, 11:11 PM UTC

Affected components

Live Channels

Update timeline

  1. identified Oct 09, 2026, 11:11 PM UTC

    Third party provider issue impacting Instant Live.

  2. monitoring Oct 09, 2026, 11:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 10, 2026, 12:06 AM UTC

    This incident has been resolved.