Is Frame.io down?
Last checked 6m agoNo incidents right now.
Frame.io is operational right now. Last checked 6m ago; the most recent incident resolved 4d ago.
Real-time Frame.io status, recent outages, and incident history — pulled directly from Frame.io's official status page at https://status.frame.io every 5 minutes. Pingoru tracks 6 Frame.io services and has captured 3 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Frame.io reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- next.frame.io (V4)
Timeline · 6 updates
- investigating · Jun 09, 2026, 01:47 PM UTC
Users are currently experiencing issues accessing their v4 accounts on Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments. Our team is working to identify the root cause and implement a fix.
- investigating · Jun 09, 2026, 02:02 PM UTC
We are continuing to investigate this issue.
- investigating · Jun 09, 2026, 02:22 PM UTC
We are continuing to investigate this issue.
- identified · Jun 09, 2026, 02:45 PM UTC
We have discovered the root cause, due to changes with one of our service providers. We have mitigated the issue, and our application service is restored. We are continuing to monitor.
- monitoring · Jun 09, 2026, 02:46 PM UTC
Services continue to be operational, we're continuing to monitor.
- resolved · Jun 09, 2026, 03:23 PM UTC
This incident is now resolved. We’re sorry for the trouble this may have caused. For questions, please reach out to our support team at [email protected].
Latest: This incident is now resolved. We’re sorry for the trouble this may have caused. For questions, please reach out to our support team at [email protected].
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- next.frame.io (V4)
Timeline · 4 updates
- investigating · May 08, 2026, 11:51 AM UTC
We are investigating an issue affecting some of our customers, causing comments to intermittently fail to load in the app.
- identified · May 08, 2026, 11:56 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · May 08, 2026, 12:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · May 08, 2026, 12:48 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- next.frame.io (V4)app.frame.io (LEGACY)Developer PlatformMedia Processingblog.frame.iosupport.frame.io
Timeline · 3 updates
- investigating · Mar 17, 2026, 03:51 PM UTC
We're experiencing degraded performance
- monitoring · Mar 17, 2026, 04:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Mar 17, 2026, 04:22 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Degraded software performance ResolvedStarted Jun 09, 2026, 01:30 PM UTC · Resolved Jun 09, 2026, 03:23 PM UTC · 1h 53m
- Issue with loading comments ResolvedStarted May 08, 2026, 11:51 AM UTC · Resolved May 08, 2026, 12:48 PM UTC · 57m
- Degraded Performance ResolvedStarted Mar 17, 2026, 03:51 PM UTC · Resolved Mar 17, 2026, 04:22 PM UTC · 31m