JW Player incident

Widevine DRM Playback Issues

Minor Ongoing View vendor source →

JW Player is currently experiencing a minor incident affecting Studio DRM, which began 6h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 07:29 AM UTC
Resolved
Ongoing
Duration
● 6h 22m
Detected by Pingoru
Oct 21, 2026, 07:29 AM UTC

Affected components

Studio DRM

Update timeline

  1. investigating Oct 21, 2026, 07:29 AM UTC

    We are currently investigating an issue affecting Widevine DRM playback. Initial findings suggest a potential issue with the communication between our platform and Google’s Widevine services. Our team is actively investigating the cause and working to identify the necessary steps towards resolution. We will provide further updates as more information becomes available. We apologize for any inconvenience caused and appreciate your patience while we work to resolve this issue.

  2. identified Oct 21, 2026, 07:50 AM UTC

    The Widevine DRM issue has been identified, and our team is working with Google to resolve it. We’ll share more information as the investigation progresses. Thank you for your patience.