iQmetrix incident

iQ Metrix Support Routing Issue

Notice Resolved View vendor source →

iQmetrix experienced a notice incident on June 8, 2026 affecting General RQ, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 01:59 PM UTC
Resolved
Jun 08, 2026, 02:54 PM UTC
Duration
54m
Detected by Pingoru
Jun 08, 2026, 01:59 PM UTC

Affected components

General RQ

Update timeline

  1. investigating Jun 08, 2026, 01:59 PM UTC

    We are currently experiencing an interruption affecting our Support Chat and Voice channels. Our team is actively investigating and working to restore service as quickly as possible.

  2. identified Jun 08, 2026, 02:13 PM UTC

    iQ Metrix Support Chat is now working. We are working to resolve additional routing issues. More updates to follow.

  3. resolved Jun 08, 2026, 02:54 PM UTC

    This issue has been resolved and all systems are functioning as expected.