IONOS Canada incident

Disruption in logging into the Control Panel

Major Resolved View vendor source →

IONOS Canada experienced a major incident on August 12, 2025 affecting IONOS Control Panel, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 11:30 PM UTC
Resolved
Aug 12, 2025, 11:51 PM UTC
Duration
21m
Detected by Pingoru
Aug 12, 2025, 11:30 PM UTC

Affected components

IONOS Control Panel

Update timeline

  1. identified Aug 12, 2025, 11:30 PM UTC

    Currently, some customers are not able to log in to the Control Panel.

  2. resolved Aug 12, 2025, 11:51 PM UTC

    The issue has been resolved.