IONOS Canada incident

Update Payment Method May Not Be Possible

Resolved after 40 minutes, affecting Billing Service, on June 30, 2026.

identified Jun 30, 2026, 11:16 PM UTC

We are currently working on resolving the technical disruption. We will have an update for you shortly.

Started
Jun 30, 2026, 10:48 PM UTC
Resolved
Jun 30, 2026, 11:29 PM UTC
Duration
40m
Detected by Pingoru
Jun 30, 2026, 10:48 PM UTC

Affected components

Billing Service

Update timeline

  1. identified Jun 30, 2026, 10:48 PM UTC

    Some customers may experience issues when updating their payment method in Control Panel. We apologize for any inconvenience this may cause you.

  2. identified Jun 30, 2026, 11:16 PM UTC

    We are currently working on resolving the technical disruption. We will have an update for you shortly.

  3. resolved Jun 30, 2026, 11:29 PM UTC

    The issue has been resolved.

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