IONOS Canada incident

Limited functionality of Support Tools

Resolved after 12 minutes, affecting Support Tool, on October 14, 2026.

identified Oct 14, 2026, 07:53 AM UTC

Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.

Started
Oct 14, 2026, 07:53 AM UTC
Resolved
Oct 14, 2026, 08:05 AM UTC
Duration
12m
Detected by Pingoru
Oct 14, 2026, 07:53 AM UTC

Affected components

Support Tool

Update timeline

  1. identified Oct 14, 2026, 07:53 AM UTC

    Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.

  2. resolved Oct 14, 2026, 08:05 AM UTC

    The issue has been resolved.

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