IONOS Canada incident

Sending emails may not be possible for some customers

Resolved after 2 hours 20 minutes, affecting Webmail, on August 6, 2026.

resolved Aug 06, 2026, 12:25 PM UTC

The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.

Started
Aug 06, 2026, 10:04 AM UTC
Resolved
Aug 06, 2026, 12:25 PM UTC
Duration
2h 20m
Detected by Pingoru
Aug 06, 2026, 10:04 AM UTC

Affected components

Webmail

Update timeline

  1. investigating Aug 06, 2026, 10:04 AM UTC

    Some customers may be experiencing issues sending E-mails.

  2. identified Aug 06, 2026, 11:25 AM UTC

    We are still working on resolving the technical issue.

  3. resolved Aug 06, 2026, 12:25 PM UTC

    The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.

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