IONOS Canada incident

Disruption on several services

Resolved after 1 hour 13 minutes, affecting IONOS Login and Support Tool, on September 22, 2026.

identified Sep 22, 2026, 09:36 AM UTC

We are currently experiencing outages affecting multiple services. Services below may be affected: - Difficulties logging into the Control Panel. - Support Tool Our team is aware of the issue and is actively working to resolve it as quickly as possible. We appreciate your patience during this time and will provide updates as soon as we have more information.

Started
Sep 22, 2026, 09:36 AM UTC
Resolved
Sep 22, 2026, 10:49 AM UTC
Duration
1h 13m
Detected by Pingoru
Sep 22, 2026, 09:36 AM UTC

Affected components

IONOS LoginSupport Tool

Update timeline

  1. identified Sep 22, 2026, 09:36 AM UTC

    We are currently experiencing outages affecting multiple services. Services below may be affected: - Difficulties logging into the Control Panel. - Support Tool Our team is aware of the issue and is actively working to resolve it as quickly as possible. We appreciate your patience during this time and will provide updates as soon as we have more information.

  2. resolved Sep 22, 2026, 10:49 AM UTC

    The issue has been resolved.

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