IONOS Canada incident

July 2026: IONOS Canada service degradation on Billing Service

Resolved after 2 hours 4 minutes, affecting Billing Service, on July 24, 2026.

identified Jul 24, 2026, 07:59 AM UTC

Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.

Started
Jul 24, 2026, 07:59 AM UTC
Resolved
Jul 24, 2026, 10:04 AM UTC
Duration
2h 4m
Detected by Pingoru
Jul 24, 2026, 07:59 AM UTC

Affected components

Billing Service

Update timeline

  1. identified Jul 24, 2026, 07:59 AM UTC

    Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.

  2. resolved Jul 24, 2026, 10:04 AM UTC

    The issue has been resolved.

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