IONOS Canada incident

Disruption in logging into the Control Panel

Resolved after 3 hours 15 minutes, affecting IONOS Control Panel, on August 20, 2026.

identified Aug 20, 2026, 12:41 PM UTC

Our technicians are currently working on resolving this issue.

Started
Aug 20, 2026, 11:15 AM UTC
Resolved
Aug 20, 2026, 02:30 PM UTC
Duration
3h 15m
Detected by Pingoru
Aug 20, 2026, 11:15 AM UTC

Affected components

IONOS Control Panel

Update timeline

  1. identified Aug 20, 2026, 11:15 AM UTC

    Currently, some customers may not be able to log in to the Control Panel

  2. identified Aug 20, 2026, 12:01 PM UTC

    We have successfully minimized the disruption and are working to completely resolve it as soon as possible.

  3. identified Aug 20, 2026, 12:41 PM UTC

    Our technicians are currently working on resolving this issue.

  4. resolved Aug 20, 2026, 02:30 PM UTC

    The systems are stable and all services are functioning normally again.

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